FAQ

When is my order shipped?

We ship within 24 hours of the order being placed.

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How long will it take to get my order?

It usually takes 1-2 working days. Add 1 extra day for rural addresses.

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Do you deliver overnight?

We offer free overnight courier NZ wide, however it might take an extra day in some cases.

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Do you allow pick ups?

Yes we do. Please contact us at trendyfulstore@gmail.com to arrange for a pick up.

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Can I return the item if I’m not fully satisfied?

We take customer satisfaction very seriously. We offer free returns, no questions asked, provided the item is in its original condition. 

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What are the payment options?

We accept: Visa, Mastercard, Pay Pal, Apple Pay and Google Pay. We also accept NZ bank tranfer and cash on pick up.

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Can I track my order?

Absolutely! All orders are tracked. You will get an email with tracking details after your order is shipped so you always know where your item is.

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How secure are the payment options?

Trendyful is powered by Shopify.  Shopify provides a reliable and secure shopping cart solution for e-commerce stores. Read more about it here.

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Are Power Banks allowed on planes?

In short, yes you can fly with most power banks but in carry-on baggage only.
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