FAQ
When is my order shipped?
We ship within 24 hours of the order being placed.
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How long will it take to get my order?
For NZ it usually takes 1-2 business days. Add 1 extra day for rural addresses.
For AU 3-4 business days. For US up to 7 business days.
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Do you deliver overnight?
We offer free overnight courier NZ wide, however it might take an extra day in some cases.
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Do you allow pick ups?
Yes we do. Please contact us at trendyfulstore@gmail.com to arrange for a pick up.
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Can I return the item if I’m not fully satisfied?
We take customer satisfaction very seriously. You can return the product, no questions asked, provided the item is in its original condition. You will receive a refund as soon we receive the product back.
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What are the payment options?
We accept: Visa, Mastercard, Pay Pal, Apple Pay, Google Pay, Afterpay and Laybuy. We also accept NZ bank transfer and cash on pick up.
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Can I track my order?
Absolutely! All orders are tracked. You will get an email with tracking details after your order is shipped so you always know where your item is.
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How secure are the payment options?
Trendyful is powered by Shopify. Shopify provides a reliable and secure shopping cart solution for e-commerce stores. Read more about it here.
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Are Power Banks allowed on planes?
In short, yes you can fly with most power banks but in carry-on baggage only.